Is This A Lemon?

NHTSA recall campaign

19V769000

ManufacturerDaimler Trucks North America LLCReported2019-10-25Affected1,331 vehicles

What was wrong

Defect

Daimler Trucks North America LLC (DTNA) is recalling certain 2020 Western Star 4700 vehicles. The steering shaft may have been improperly installed, potentially causing a loss of connection between the steering wheel and front axle wheels.

Risk

This loss of connection would result in a loss of steering control, increasing the risk of a crash.

Manufacturer remedy

DTNA will notify owners and dealers will inspect the vehicles, correcting the steering shaft installation, as necessary, free of charge. The recall began November 27, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-835.

To check whether your specific VIN is covered and to find a participating dealer, look this campaign up on NHTSA.gov →

Affected vehicles

1 entry
  • Western Star