Is This A Lemon?

NHTSA recall campaign

19V651000

ManufacturerFord Motor CompanyReported2019-09-11Affected311,907 vehicles

What was wrong

Defect

Ford Motor Company (Ford) is recalling certain 2017 Ford Explorer vehicles equipped with power front seats. The seat frames may have sharp edges.

Risk

Occupants my contact the sharp edges when reaching between the power front seat and center console, increasing their risk of injury.

Manufacturer remedy

Ford will notify owners, and dealers will install protective tape on the exposed inside edge and tab of the power seat frames, free of charge. The recall began November 8, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S29.

To check whether your specific VIN is covered and to find a participating dealer, look this campaign up on NHTSA.gov →

Affected vehicles

1 entry