NHTSA recall campaign
19V447000
ManufacturerChrysler (FCA US LLC)Reported2019-06-13Affected81,615 vehicles
What was wrong
Defect
Chrysler (FCA US LLC) is recalling certain 2014 Jeep Cherokee vehicles equipped with 3.2L engines. In the event that a clutch becomes stuck in the transmission, the transmission software may shift the transmission to neutral.
Risk
An unexpected shift to neutral would result in a loss of drive, increasing the risk of crash.
Manufacturer remedy
Chrysler will notify owners, and dealers will update the transmission software, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V69.
To check whether your specific VIN is covered and to find a participating dealer, look this campaign up on NHTSA.gov →
Affected vehicles
1 entryJeep
- Cherokee2014