Is This A Lemon?

NHTSA recall campaign

19V333000

ManufacturerNew England WheelsReported2019-04-29Affected544 vehicles

What was wrong

Defect

New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

Risk

In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Manufacturer remedy

New England has notified owners, directing them to contact Freedman for repairs to the foldaway seats, free of charge. The recall began May 27, 2019. Owners may contact Freedman customer service at 1-800-443-4540 or New England at 1-800-886-9247.

To check whether your specific VIN is covered and to find a participating dealer, look this campaign up on NHTSA.gov →

Affected vehicles

11 entries