NHTSA recall campaign
19V102000
What was wrong
Defect
Eldorado National- Kansas (Eldorado) is recalling certain 2012-2018 Goshen Impulse, GCII, and Pacer shuttle buses equipped with Ricon S-Series and K-Series Wheelchair lifts, models K200, K201, K550, K551, S200, S550, S551. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems."
Risk
If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.
Manufacturer remedy
Eldorado will notify owners, and Ricon dealers will replace the lift positioning input cam, free of charge. The recall began March 29, 2019. Owners may contact Ricon customer service at 1-800-322-2884.
To check whether your specific VIN is covered and to find a participating dealer, look this campaign up on NHTSA.gov →