NHTSA recall campaign
19V100000
What was wrong
Defect
New Flyer Industries Ltd. (New Flyer) is recalling certain 2018 XDE60 and XD40, 2018-2019 XN40, and 2019 XE60 heavy duty urban transit buses. The affected vehicles are equipped with an AS-3 tempered glass panel in the rooftop emergency escape hatch that may shatter in extreme cold temperatures.
Risk
If the roof hatch glass shatters, glass particles could fall down onto passengers, increasing the risk of injury.
Manufacturer remedy
New Flyer has notified owners, and dealers will replace the tempered glass panel, free of charge. The recall began on March 6, 2019. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R19-002.
To check whether your specific VIN is covered and to find a participating dealer, look this campaign up on NHTSA.gov →