NHTSA recall campaign
18V743000
What was wrong
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. The right side door latches may have been built with incorrect components. As a result, when the doors are electronically unlocked, the right-side doors may not be able to be opened from inside or outside of the vehicle.
Risk
In the event of a crash, if the right side doors cannot be opened, it could increase the risk of injury.
Manufacturer remedy
DVUSA will notify owners, and dealers will inspect and replace the locks if necessary, free of charge. The recall began January 31, 2019. Owners may contact DVUSA at 1-877-762-8267.
To check whether your specific VIN is covered and to find a participating dealer, look this campaign up on NHTSA.gov →