Is This A Lemon?

NHTSA recall campaign

18V584000

ManufacturerCollins Bus CorporationReported2018-09-04Affected59 vehicles

What was wrong

Defect

Collins Bus Corporation (Collins Bus) is recalling certain 2012-2018 School Buses, equipped with Ricon S-Series and K-Series Titanium Wheelchair Lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle floor height.

Risk

If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.

Manufacturer remedy

Collins Bus will notify owners and Ricon dealers will replace the injection molded cam with an aluminum machined cam, free of charge. The recall is expected to begin October 2018. Owners may contact Collins Bus customer service at 1-800-533-1850 extension 424 or Ricon Customer Service at 1-800-322-2884.

To check whether your specific VIN is covered and to find a participating dealer, look this campaign up on NHTSA.gov →

Affected vehicles

7 entries