NHTSA recall campaign
17V640000
What was wrong
Defect
Chrysler (FCA US LLC) is recalling certain 2012 Jeep Liberty and 2012-2013 Chrysler 200 and Dodge Avenger vehicles. A component within the occupant restraint controller (ORC) may fail and prevent the active headrests from deploying in the event of a rear-end crash.
Risk
If the active headrests do not deploy in certain rear-end crashes, the front seat occupants have an increased risk of injury.
Manufacturer remedy
Chrysler will notify owners, and dealers will replace the ORC as necessary, free of charge. The recall began on December 4, 2017. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is T56.
To check whether your specific VIN is covered and to find a participating dealer, look this campaign up on NHTSA.gov →