NHTSA recall campaign
17V595000
What was wrong
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2017 Mercedes-Benz Metris vans. These vehicles have electrical power steering control units with improperly welded contact pins.
Risk
The improperly welded pins may lose contact, deactivating the power steering assist and increasing the risk of a crash.
Manufacturer remedy
DVUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. An interim notice is expected to be mailed on November 17, 2017. A second notice will be mailed to owners when parts become available. Owners may contact Daimler's customer service at 1-877-762-8267.
To check whether your specific VIN is covered and to find a participating dealer, look this campaign up on NHTSA.gov →