Is This A Lemon?

NHTSA recall campaign

17V245000

ManufacturerMercedes-Benz USA, LLC.Reported2017-04-11Affected15 vehicles

What was wrong

Defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2017 E300 and E300 4MATIC vehicles. The software for the widescreen instrument cluster may cause the instrument cluster to not display anything on vehicle on startup, or the display may reset while driving. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."

Risk

Without the instrument cluster displaying important information such as the vehicle's speed, there would be an increased risk of a crash.

Manufacturer remedy

MBUSA will notify owners, and dealers will update the instrument cluster display software, free of charge. The recall began late May 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

To check whether your specific VIN is covered and to find a participating dealer, look this campaign up on NHTSA.gov →

Affected vehicles

2 entries
  • MERCEDES-BENZ