NHTSA recall campaign
15V735000
What was wrong
Defect
Nova Bus (Nova) is recalling certain model year 2010-2015 Nova LFS and 2013-2015 LFS Artic transit buses. The affected vehicles are equipped with an optical sensor for the passenger counter system whose location may result in a passenger's arm being pinched between the passenger counter housing and the door.
Risk
A passenger could be injured if their arm is caught in the door.
Manufacturer remedy
Nova will notify owners, and dealers will install a longer protective cover over the passenger counter system and add a warning label, free of charge. The recall began on November 23, 2015. Owners may contact Nova customer service at 1-800-350-6682. Nova's numbers for this recall are CR3492 and CR3493.
To check whether your specific VIN is covered and to find a participating dealer, look this campaign up on NHTSA.gov →