NHTSA recall campaign
15V198000
What was wrong
Defect
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2015 Bighorn, Cyclone, Edge, Elkridge, Landmark 365, Road Warrior, and Torque fifth wheel and travel trailers. In the affected vehicles, a rivet for the quad entry steps may shear and fail, causing the steps to give when being used.
Risk
If the rivet shears causing the quad step to fail, the step user may fall, increasing the risk of personal injury.
Manufacturer remedy
Heartland has notified owners, and dealers will replace the defective rivets with bolts, free of charge. The recall began on April 13, 2015. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99-01-20.
To check whether your specific VIN is covered and to find a participating dealer, look this campaign up on NHTSA.gov →