NHTSA recall campaign
14V581000
What was wrong
Defect
Nissan North America, Inc. (Nissan) is recalling certain model year 2014 Infiniti Q50 hybrid vehicles manufactured December 10, 2012, to June 25, 2014, and Infiniti Q70 hybrid vehicles manufactured November 7, 2013, to May 7, 2014. Due to a software error, the electric motor may stop working while the vehicle is being driven using the electric motor only.
Risk
The stall-like condition that occurs when the electric motor stops working may increase the risk of a crash.
Manufacturer remedy
Nissan will notify owners, and dealers will reprogram the motor inverter software, free of charge. The recall began on November1, 2014. Owners may contact Nissan customer service at 1-800-647-7261.
To check whether your specific VIN is covered and to find a participating dealer, look this campaign up on NHTSA.gov →