NHTSA recall campaign
13V150000
What was wrong
Defect
Prevost is recalling certain model year 2012-2013 X3-45 VIP, 2006-2013 H3-45 VIP, and 2006-2011 XLII-45 coach buses equipped with window part numbers: 790612, 790613, and 790614. These vehicles were manufactured between October 31, 2003, through April 10, 2013. On the vehicles involved, the decals explaining how to open the emergency windows does not contain a step required to open the window in case of an emergency. Specifically, the latch must be held down while the window is pushed outward to release the window; this is not stated on the decal.
Risk
In the event of a crash, the incorrect label may result in difficulty opening the emergency windows. This could increase the risk of personal injury.
Manufacturer remedy
Prevost will notify owners, and dealers will replace the emergency window decals, free of charge. An interim notice was mailed to owners on August 1, 2013. Owners were notified that the replacement decals are available on August 30, 2013. Owners may contact Prevost at 1-418-883-2888 x 6558. Prevost's campaign recall number is SR13-26.
To check whether your specific VIN is covered and to find a participating dealer, look this campaign up on NHTSA.gov →