NHTSA recall campaign
12V350000
What was wrong
Defect
Crossroads is recalling certain model year 2010 and 2011 Hampton travel trailers manufactured from June 11, 2009, through November 2, 2010, equipped with Atwood Mobile Products (Atwood) furnaces. The furnaces were produced with a defective gas control valve which can stick in the open position.
Risk
If the gas valve sticks in the open position, gas could leak out and, in the presence of an ignition source, result in a fire.
Manufacturer remedy
Crossroads will notify owners, and dealers will repair the furnaces, free of charge. The safety recall began on August 17, 2012. Owners may contact Crossroads Warranty Service Department at 1-855-226-7496.
To check whether your specific VIN is covered and to find a participating dealer, look this campaign up on NHTSA.gov →