NHTSA recall campaign
12V323000
What was wrong
Defect
Van Hool is recalling certain model year 2011-2012 TD925 motorcoaches. For the driver's seat, an incorrect riser and floor adapter plate was installed in vehicles during production. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 207, "Seating Systems."
Risk
In the event of a crash, there is an increased risk of injury to the seat occupant.
Manufacturer remedy
Van Hool will notify owners via its dealer ABC Bus Inc. and replace the riser and floor adapter plates free of charge. The recall began on November 15, 2012. Owners may contact the warranty administrator for ABC Bus, Inc. toll free at 1-877-427-7278.
To check whether your specific VIN is covered and to find a participating dealer, look this campaign up on NHTSA.gov →