NHTSA recall campaign
12V205000
What was wrong
Defect
PREVOST CAR INC. (PREVOST) IS RECALLING CERTAIN MODEL YEAR 2009-2013 VOLVO 9700 MOTOR COACHES. ON SOME VEHICLES, THE QUANTITY OF EMERGENCY EXIT WINDOWS IS INSUFFICIENT TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 217, BUS EMERGENCY EXITS AND WINDOW RETENTION AND RELEASE.
Risk
IN THE EVENT OF AN EMERGENCY, PASSENGERS MAY BE DELAYED IN EXITING THE VEHICLE DUE TO LIMITED EMERGENCY WINDOWS, INCREASING THE RISK OF PERSONAL INJURY.
Manufacturer remedy
PREVOST WILL NOTIFY OWNERS, AND DEALERS WILL INSTALL AN ADDITIONAL EMERGENCY EXIT WINDOW, FREE OF CHARGE. AN INTERIM NOTIFICATION WILL BE COMPLETED BY MID-JULY 2012. THE SAFETY RECALL BEGAN ON SEPTEMBER 27, 2012. OWNERS MAY CONTACT PREVOST CAR INC. AT 1-866-870-2046 OR 1-418-883-2888.
To check whether your specific VIN is covered and to find a participating dealer, look this campaign up on NHTSA.gov →