NHTSA recall campaign
12V035000
What was wrong
Defect
FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-53 AND F-59 STRIPPED CHASSIS VEHICLES MANUFACTURED FROM FEBRUARY 1, 2010 THROUGH JULY 1, 2011 AND CERTAIN MODEL YEAR 2012 F-53 AND F-59 STRIPPED CHASSIS VEHICLES MANUFACTURED FROM MAY 10, 2011 THROUGH OCTOBER 25, 2011. THE PRNDL CABLE MAY BREAK AT THE ATTACHMENT TO THE TRANSMISSION CONTROL SELECTOR ARM ASSEMBLY MOUNTED ON THE STEERING COLUMN. IF THE CABLE BREAKS, THE TRANSMISSION GEAR INDICATOR IN THE PRNDL DISPLAY IN THE INSTRUMENT PANEL WILL REMAIN IN THE FIRST GEAR POSITION REGARDLESS OF THE GEAR SELECTED.
Risk
AN INCORRECT GEAR INDICATION IN THE INSTRUMENT PANEL MAY PREVENT THE DRIVER FROM KNOWING IF THEY ARE IN PARK OR REVERSE, INCREASING THE RISK OF A CRASH.
Manufacturer remedy
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPLACE THE TRANSMISSION SELECTOR ARM ASSEMBLY AND THE PRNDL CABLE ASSEMBLY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 2, 2012. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
To check whether your specific VIN is covered and to find a participating dealer, look this campaign up on NHTSA.gov →