NHTSA recall campaign
11V418000
What was wrong
Defect
TEREX IS RECALLING CERTAIN MODEL YEAR 2000 AND 2001 HR37M AND HR40M UTILITY TRUCKS MANUFACTURED FROM NOVEMBER 2000 THROUGH DECEMBER 2001. THE AERIAL DEVICES INSTALLED ON THESE TRUCKS MAY CONTAIN A LOWER BOOM LIFT CYLINDER WITH DEFECTIVE COMPONENTS. THE MATERIAL USED TO PRODUCE THE CYLINDER ROD ENDS WAS NOT TO SPECIFICATIONS.
Risk
THE CYLINDER ROD ENDS MAY CRACK CAUSING THE CYLINDER TO DISCONNECT WHILE IN USE. PERSONAL INJURY OR DEATH CAN OCCUR TO THE USER OR TO PERSONS AROUND THE VEHICLE.
Manufacturer remedy
TEREX WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE CYLINDER ROD ENDS FOR CRACKS. DEALERS WILL ALSO TEST THE CYLINDER MATERIAL FOR HARDNESS. THE SAFETY RECALL BEGAN ON AUGUST 30, 2011. OWNERS MAY CONTACT TEREX UTILITIES WARRANTY DEPARTMENT BY CALLING 1-605-884-3892 OR EMAIL TO UTILITIES.WARRANTY@TEREX.COM.
To check whether your specific VIN is covered and to find a participating dealer, look this campaign up on NHTSA.gov →