NHTSA recall campaign
11V323000
What was wrong
Defect
SPRINTER IS RECALLING CERTAIN MODEL YEAR 2011 SPRINTER 3500 VEHICLES SOLD BOTH UNDER THE MERCEDES-BENZ AND FREIGHTLINER BRAND NAMES. THE SUPPLIER OF THE REAR SPRINGS ROLLED THE SPRING EYE DIAMETER OUT OF TOLERANCE ON A LIMITED NUMBER OF PARTS IN ITS PRODUCTION, AND THEN CORRECTED THE DIAMETER WITHOUT HEATING THE PARTS.
Risk
THIS COULD POTENTIALLY LEAD TO A CRACK OF THE SPRING EYE OVER TIME, WHICH INCREASES THE RISK OF A CRASH.
Manufacturer remedy
OWNERS WILL BE CONTACTED, AND DEALERS WILL REPLACE THE REAR SPRINGS AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT SPRINTER AT 1-877-762-8267.
To check whether your specific VIN is covered and to find a participating dealer, look this campaign up on NHTSA.gov →
Affected vehicles
1 entrySprinter
- 35002011