NHTSA recall campaign
10V590000
What was wrong
Defect
HEIL IS RECALLING CERTAIN 2004 THROUGH 2010 DURAPACK AND MULTIPACK REFUSE COLLECTION VEHICLE AUTOMATED SIDE LOADERS WITH PYTHON LIFTS UTILIZING PROGRAMMABLE LOGIC CONTROL (PLC) TO ACTIVATE GRABBER CLOSE AND LIFT FUNCTIONS. CARBON CAN BUILD UP ON INTERNAL RELAYS WITHIN THE PLC AND THIS CAN CAUSE A BRIDGING OR INADVERTENT CIRCUIT COMPLETION DUE TO VIBRATION.
Risk
SHOULD THIS HAPPEN, THE ARM CAN LIFT OR GRAB WITHOUT OPERATOR INPUTS, POSSIBLY RESULTING IN A VEHICLE CRASH OR INJURIES TO PERSONS OUTSIDE THE VEHICLE.
Manufacturer remedy
HEIL WILL NOTIFY OWNERS AND DEALERS WILL INSTALL A RETROFIT KIT TO REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 4, 2011. OWNERS MAY CONTACT HEIL CUSTOMER SUPPORT TOLL FREE AT 1-866-275-4345.
To check whether your specific VIN is covered and to find a participating dealer, look this campaign up on NHTSA.gov →