NHTSA recall campaign
10V524000
What was wrong
Defect
OPEN RANGE IS RECALLING CERTAIN MODEL YEAR 2009-2011 OPEN RANGE, RESIDENTIAL AND ROLLING THUNDER RECREATIONAL VEHICLES EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO STOP POWER ARE NOT SUFFICIENT.
Risk
AN INSUFFICIENT RESPONSE TIME CAN RESULT IN POWER NOT BEING SHUT-OFF IN SUFFICIENT TIME TO PREVENT A FIRE, WHICH HAS THE POTENTIAL TO IGNITE RESULTING IN PERSONAL INJURY AND/OR VEHICLE AND PROPERTY DAMAGE.
Manufacturer remedy
OPEN RANGE IS WORKING WITH NORCOLD TO GET THE UNITS REPAIRED FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049. THE SAFETY RECALL BEGAN ON MARCH 2, 2011. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101.
To check whether your specific VIN is covered and to find a participating dealer, look this campaign up on NHTSA.gov →