NHTSA recall campaign
10V505000
ManufacturerCROSSROADS RVReported2010-10-15Affected1,399 vehicles
What was wrong
Defect
CROSSROADS IS RECALLING CERTAIN RECREATIONAL VEHICLES EQUIPPED WITH DIMPLEX ELECTRAFLAME, SYMPHONY, OR OPTIFLAME BRANDED ELECTRIC FIREPLACES, STOVES, AND FIREPLACE INSERTS. THE PLUG IN REMOTE CONTROL RECEIVER FOR THE FIREPLACE CAN OVERHEAT.
Risk
AN OVERHEATED RECEIVER COULD CAUSE A FIRE.
Manufacturer remedy
CROSSROADS IS WORKING WITH DIMPLEX AND DIMPLEX WILL PROVIDE OWNERS A FREE REPLACEMENT PLUG-IN REMOTE CONTROL KIT. THE SAFETY RECALL BEGAN ON JANUARY 28, 2011. OWNERS MAY CONTACT DIMPLEX NORTH AMERICA CUSTOMER SERVICE AT 1-888-346-7539 OR CROSSROADS AT 888-226-7496.
To check whether your specific VIN is covered and to find a participating dealer, look this campaign up on NHTSA.gov →