NHTSA recall campaign
09V287000
What was wrong
Defect
DAIMLER TRUCKS IS RECALLING 35 MODEL YEAR 2010 MVP-EF AND HDX THOMAS BUILT TRANSIT BUSES MANUFACTURED FROM OCTOBER 22, 2008 THROUGH MARCH 25, 2009 THE EMERGENCY EXIT PUSH-OUT WINDOW MAY BE INSTALLED IMPROPERLY RESULTING IN BINDING OF THE WINDOW.
Risk
IN THE EVENT OF AN EMERGENCY EVACUATION, BINDING EMERGENCY EXIT WINDOWS MAY DELAY EVACUATION AND MAY INCREASE THE RISK OF PERSONAL INJURY TO THE VEHICLE OCCUPANTS.
Manufacturer remedy
DAIMLER TRUCKS WILL NOTIFY OWNERS AND REPAIR THE BUSES FREE OF CHARGE. REPAIRS WILL BE PERFORMED BY DAIMLER TRUCKS DEALERSHIPS. THE SAFETY RECALL BEGAN ON NOVEMBER 5, 2009. OWNERS MAY CONTACT DAIMLER TRUCKS TOLL-FREE AT 1-800-547-0712 OR THOMAS BUILT CUSTOMER SUPPORT OFFICE AT 1-336-889-4871.
To check whether your specific VIN is covered and to find a participating dealer, look this campaign up on NHTSA.gov →