NHTSA recall campaign
03C004000
What was wrong
Defect
COSCO ARRIVA AND TURNABOUT INFANT CAR SEATS/CARRIERS MANUFACTURED BETWEEN SEPTEMBER 10, 1997, AND JANUARY 31, 2000, INCLUDING SEATS SOLD AS PART OF A STROLLER COMBINATION. WHEN USED AS AN INFANT CARRIER, THE HANDLE LOCKS ON EACH SIDE OF THE SEAT CAN UNEXPECTEDLY RELEASE, CAUSING THE SEAT AND INFANT TO FLIP FORWARD.
Risk
THE INFANT CAN SUFFER SERIOUS INJURIES.
Manufacturer remedy
DOREL JUVENILE GROUP WILL NOTIFY REGISTERED OWNERS ABOUT THIS RECALL. ALL OWNERS ARE ADVISED TO CHECK THE MANUFACTURING DATE AND MODEL NUMBER TO DETERMINE IF THEIR SEAT IS AFFECTED BY THE RECALL. IF SO, OWNERS SHOULD CONTACT DOREL BY VISITING THEIR WEBSITE AT WWW.DJGUSA.COM, CLICK ON "CONSUMER SERVICES" OR CALLING DOREL'S TOLL-FREE NUMBER (800-880-9435) TO RECEIVE A FREE REPAIR KIT. UNTIL THE REPAIR KIT IS INSTALLED, OWNERS ARE INSTRUCTED NOT TO CARRY THE SEAT BY ITS HANDLE. OWNER NOTIFICATION BEGAN JUNE 25, 2003. OWNERS WHO DO NOT RECEIVE THE FREE REPAIR KIT WITHIN A REASONABLE TIME SHOULD CONTACT DOREL AT 1-800-880-9435.
To check whether your specific VIN is covered and to find a participating dealer, look this campaign up on NHTSA.gov →
Affected vehicles
0 entriesNHTSA did not enumerate affected vehicles for this campaign.