NHTSA recall campaign
02V197000
What was wrong
Defect
ON CERTAIN TOUR TYPE COACHES EQUIPPED WITH PARCEL RACKS, IRREGULARITIES IN THE INSTALLATION OF THE FASTENERS USED TO RETAIN THE PARCEL RACKS TO THE COACH STRUCTURE COULD RESULT IN THE FASTENERS LOOSENING ALLOWING THE PARCEL RACKS TO FALL WITHOUT WARNING.
Risk
IN THE EVENT THE FASTENERS BECOME DISLODGED AND THE RACKS SHOULD FALL WHILE THE PASSENGER SEAT IS OCCUPIED, PERSONAL INJURY TO THE SEAT OCCUPANT COULD OCCUR.
Manufacturer remedy
DISTRIBUTORS AND OWNERS WILL BE NOTIFIED TO IMMEDIATELY INSTALL INTERIM REPAIR BOLTS THROUGH THE COACH ROOF BOW STRUCTURE ON THE AISLE SIDE OF THE FIRST TWO PARCEL RACK SECTIONS ON BOTH THE RIGHT AND LEFT SIDE PARCEL RACKS ON ALL AFFECTED COACHES. FINAL REPAIRS CAN THEN BE COMPLETED AT A LATER DATE. OWNER NOTIFICATION BEGAN JULY 24, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BLUE BIRD AT 1-478-822-2242.
To check whether your specific VIN is covered and to find a participating dealer, look this campaign up on NHTSA.gov →