NHTSA recall campaign
02V189000
What was wrong
Defect
ON CERTAIN LOW FLOOR 29, 35, AND 40 FOOT BUSES, THE STEERING GEAR INPUT SHAFT BOLT INSTALLED WAS A 3/8" DIAMETER COARSE THREAD GRADE 8 FASTENER INSTEAD OF THE REQUIRED 7/16" DIAMETER FINE THREAD GRADE 8 FASTENER.
Risk
IN THE EVENT OF A CRASH OR SOME OTHER EXTRAORDINARY SHOCK LOAD ON THE STEERING, A LOSS OF STEERING COULD OCCUR.
Manufacturer remedy
DEALERS WILL REPLACE THE SUSPECT FASTENER WITH THE CORRECT FASTENER. OWNER NOTIFICATION BEGAN AUGUST 6, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT GILLIG AT 1-510-785-1500.
To check whether your specific VIN is covered and to find a participating dealer, look this campaign up on NHTSA.gov →