NHTSA recall campaign
02V067000
What was wrong
Defect
CERTAIN PASSENGER VEHICLES WERE BUILT WITH MISSING OR UNDER-TORQUED STEERING GEAR ATTACHMENT BOLTS. IF A BOLT IS MISSING, THE DRIVER MAY NOTICE UNEVEN STEERING RESPONSE OR UNUSUAL NOISES DURING TURNS.
Risk
IF THE LEFT BOLT IS MISSING AND THE RIGHT MOUNTING STRAP FAILS, STEERING CONTROL IS LOST AND A VEHICLE CRASH COULD RESULT.
Manufacturer remedy
DEALERS WILL INSPECT THE VEHICLES FOR PRESENCE AND PROPER TORQUE OF BOTH STEERING GEAR BOLTS. OWNER NOTIFICATION BEGAN APRIL 5, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300 OR CADILLAC AT 1-800-458-8006.
To check whether your specific VIN is covered and to find a participating dealer, look this campaign up on NHTSA.gov →