NHTSA recall campaign
01V305000
What was wrong
Defect
VEHICLE DESCRIPTION: CERTAIN HEAVY DUTY TRUCKS FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 103, "WINDSHIELD DEFROSTING AND DEFOGGING SYSTEMS." THE MODE DOOR IN AN HVAC SYSTEM CAN BECOME INOPERABLE. THE MODE DOOR CAM AND ACTUATOR COULD BIND, CAUSING THE CAM RETAINING TABS TO SHEAR OFF.
Risk
THIS FAILURE MAY INHIBIT THE ABILITY TO DIRECT AIR BLOWING FROM THE HVAC SYSTEM TO THE WINDSHIELD, POTENTIALLY REDUCING THE DRIVER'S VISIBILITY.
Manufacturer remedy
DEALERS WILL INSPECT THE MODE DOOR OPERATION AND REPLACE THE HVAC CAB MODE HOUSING ASSEMBLY IF NECESSARY. OWNER NOTIFICATION BEGAN NOVEMBER 7, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT KENWORTH AT 1-425-828-5000.
To check whether your specific VIN is covered and to find a participating dealer, look this campaign up on NHTSA.gov →